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CPD - Consulta per le Persone in Difficoltà ONLUS (Italy)

CPD

CHI SIAMO

The CPD Sector - TOURISM for ALL is a multidisciplinary team made up of architects and technicians who are experts in methods for overcoming architectural barriers, inclusive design and accessible tourism, professionals and consultants in marketing, communication and tourism promotion, and people with disabilities.

This sector currently works in various areas: education and raising awareness about accessible tourism, hospitality for All and inclusive tourist promotion, surveying and evaluation of the accessibility of events and tourist resources for All, and writing programs to improve usability both for individual departments and for destinations, the creation and promotion of tourist offers for All in collaboration with specialized incoming tour operators.

The activities of the Sector TOURISM for All has expanded in the years from the Turismabile project to initiatives related to the promotion of social inclusion for people with disabilities in the natural environment (project PARKS for ALL), the cultural environment (Manifesto della Cultura accessibile a Tutti, APP – Torino Tour for All) and the organization of events (project EVENTS without BOUNDARIES) and tourism proposals, also with a European perspective (STRING project - Smart Tourist Routes for Inclusive Groups).

The CPD, coordination of associations (54), has been engaged in protecting the rights of persons with disabilities for over 25 years and is today a leader of Tourism for All in Piedmont and a leading actor in the landscape of accessible tourism in Italy and Europe.

TURISMABILE

Turismabile is a project funded by Regione Piemonte - Department of Tourism and implemented by the Department of Tourism for All – CPD, Consulta per le Persone in Difficoltà. Turismabile is a unique initiative in Italy, which since 2007 is engaged on several fronts in order to improve the tourist accessibility and promotion of Piedmont as a destination for All. Turismabile was one of the first projects in Italy to consider accessible tourism in a new way: no longer just a hotel without architectural barriers, but an territory that considers the good usability of its resources as a

There cannot be good accessibility without true hospitality ... there cannot be tourist hospitality if there is not accessibility for All!

Non ci può essere buona accessibilità senza una vera accoglienza ... non ci può essere accoglienza turistica se non c’è accessibilità per tutti!

Turismabile has contributed significantly to change, in Piedmont and in Italy, the outlook for this theme, generating the evolution from accessible
tourism to Tourism for All. A cultural change based on a significant principle: the absence of architectural barriers is not the aim of accessible Tourism, but the foundation for a hospitable and welcoming destination for all.

Innovative features and strengths of the project are:

  • The ability to operate on a regional scale, developing synergies and partnerships with all stakeholders of the tourist industry (ATL, hospitality operators, associations, tour operators, touristic consortiums, museums, parks, etc.)
  • The development of the Chain of Accessibility in order to make all the aspects of a holiday (accommodation, catering, transportation, cultural activities, sports, games, information, etc.) accessible and enjoyable for everyone, regardless of their specific needs and abilities. The database of Turismabile currently has over 800 Piedmont tourist resources of high usability.
  • The adoption of a collaborative approach, rather than a punitive- inspection approach, towards tourist operators. Working side by side with hotel owners and operators, looking to evaluate the current situation with a point of view for All, developing proposals, solutions and devices that, even at low cost, can improve the quality of accessibility: this is the modus operandi of the project.
  • The development of an inclusive approach that is able to go beyond mere regulatory compliance while considering the usability and enjoyment of a territory by a wide audience which also includes people with disabilities, food allergies, infants, children, the elderly, diabetics, etc.
  • To consider the touristic usability as the right combination of structural accessibility, access to the experience (ability to participate actively and satisfactorily in the activities developed in a resource or territory regardless of the specific needs and abilities) and access to information (clear, complete and reliable information disclosed in accessible formats), investing in progressive improvement on all fronts.

CPD